/*------------------
  CHATBOT
  ------------------*/

      #chatButton {
        position: fixed;
        bottom: 20px;
        right: 20px;
        background-color: #6d2323;
        color: white;
        border: none;
        padding: 10px 16px;
        border-radius: 30px;
        cursor: pointer;
        font-size: 16px;
        box-shadow: 0 4px 12px rgba(0, 0, 0, 0.3);
        z-index: 999;
        display: flex;
        align-items: center;
        gap: 8px;
      }

      #chatButton img {
        width: 26px;
        height: 26px;
        border-radius: 50%;
      }

      #chatContainer {
        display: none;
        position: fixed;
        bottom: 80px;
        right: 20px;
        width: 550px;
        background-color: #fff;
        border: 1px solid #6d2323;
        border-radius: 12px;
        overflow: hidden;
        z-index: 1000;
      }

      #chatHeader {
        background-color: #6d2323;
        color: white;
        padding: 10px;
        font-weight: bold;
        display: flex;
        align-items: center;
        justify-content: center;
      }

      #chatHeader img {
        width: 28px;
        height: 28px;
        margin-right: 10px;
      }

      #chatBody {
        height: 350px;
        overflow-y: auto;
        background-color: #fff;
        padding: 10px;
        color: white;
      }
      .chat-time {
        font-size: 14px;
        color: #a9a9a9;
        margin-top: 5px;
        text-align: left;
      }

      .chat-row {
        display: flex;
        margin: 10px 0;
        align-items: flex-end;
      }

      .chat-row.user {
        justify-content: flex-end;
      }

      .chat-row.bot {
        justify-content: flex-start;
      }

      .chat-avatar {
        width: 32px;
        height: 32px;
        border-radius: 50%;
        margin-right: 8px;
      }

      .chat-content {
        max-width: 70%;
      }

      .chat-name {
        font-size: 14px;
        color: #aaa;
        margin-bottom: 2px;
        text-align: left;
      }
      .chat-row.user .chat-name {
        text-align: right;
      }

      .chat-bubble {
        background-color: #6d2323;
        color: white;
        padding: 10px 14px;
        border-radius: 12px;
        font-size: 14px;
        text-align: left;
        word-break: break-word;
      }

      .chat-row.user .chat-bubble {
        background-color: #333;
        color: #fff;
      }

      .quick-reply-btn {
        background-color: #f4f4f4;
        border: 1px solid #6d2323;
        border-radius: 6px;
        padding: 6px 6px;
        margin: 4px 6px 0 0;
        font-size: 13px;
        color: #6d2323;
        cursor: pointer;
        transition: background 0.2s ease;
      }

      .quick-reply-btn:hover {
        background-color: #d0d0d0;
        transform: scale(1.05);
        transition: transform 0.2s ease, background-color 0.2s ease;
      }

      #userInputContainer {
        display: flex;
        padding: 10px;
        margin: 10px;
        border-radius: 10px;
        background-color: #fff;
        border: 1px solid #333;
      }

      #userInput {
        flex: 1;
        padding: 8px;
        border: none;
        border-radius: 6px;
        font-size: 14px;
      }

      #userInput:focus {
        outline: none;
      }

      #sendBtn {
        background-color: #6d2323;
        color: white;
        border: none;
        margin-left: 8px;
        padding: 8px 14px;
        border-radius: 6px;
        cursor: pointer;
      }

      .typing {
        font-style: italic;
        font-size: 13px;
        color: #fff; /* Updated gray color */
        animation: blink 1s infinite;
      }

      .center-illustration {
        max-width: 800px;
        width: 100%;
        margin: 20px auto;
        display: block;
      }

      @keyframes blink {
        0%,
        100% {
          opacity: 0.2;
        }
        50% {
          opacity: 1;
        }
      }

      @media only screen and (max-width: 576px) {
        #chatContainer {
          right: 2.5vw;
          width: 95vw;
        }
      }